Effective September 1st, 2024, the DGS Customer Online Portal was decommissioned and replaced by the FI$Cal Invoice Portal. It is highly recommended that State Agencies immediately start leveraging the FI$Cal Invoice Portal that has been in production since September-2022 for reviewing, printing, and downloading invoices billed by DGS. The FI$Cal Invoice Portal can display all interunit (department to department) billings statewide, even if billed department is not part of FI$Cal. It includes all direct transfer, non-direct transfer, and Architectural Revolving Fund invoices. FI$Cal in collaboration with DGS is continuing to improve the invoice portal after its initial implementation based on received feedback.
Please refer to FI$Cal Job Aid FISCal.520 – InterUnit Invoice Portal for instructions on how to access, review, and print invoices in the FI$Cal InterUnit Invoice Portal. If you have any issues, questions, or feedback about the FI$Cal invoice Portal, please directly contact FI$Cal Service Center at 1-855-347-2250 or fiscalservicecenter@fiscal.ca.gov
— DGS